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+ From ZoneAlarm: ZoneAlarm Internet Security Suite is a multilayered security to keep your PC, identity and everything you do online safe. Antivirus plus behavioral and cloud technologies protect your PC. Further protection comes with anti-phishing, anti-spam, parental controls, online backup, and identity protection services. Easy and automatic for all levels of users. What's new in this version: Version 133.052 may include unspecified updates, enhancements, or bug fixes. Pros Thought would be an easy system for my older parents to have to prevent computer attacks while they use their e-mail. Cons After computer with zone alarm crashed; forgot to discontinue Automatic credit renewal service for paid account. My elderly parents have info sent to my email. I missed the email from 9/13 for renewal and figured out when went home to visit at Thanksgiving. ZoneAlarm terminated auto renew but said would have to escalate my question regarding a possible refund. Never contacted us and stated when I called back that they "would contact IF was escalated". They never did that and will not refund paid subscription for the additional 10 months. Never actually used any of the year as the computer had died. Summary POOR customer service and unwilling to help. Very disingenuous business practices and I would stay away from a company that is so greedy. Reply to this review Was this review helpful? (0) (0) Report this post Email this post Permalink to this post Pros Not as efficient wrt memory management and user interface for fine tuning Cons Is Memory Hog. It slows down my IBM Z61t down very, very significantly. I have a degree in computer science and am an Oracle certified DB. I have used Zone Alarm since 2002. However, the new program is a huge memory hog. Also, the old interface of two or thee years back was far better when it came to fine tuning of ZA features. By the way, a few years back, the Zone Alarm program became an excessive consumer of memory. And as you would expect, this caused a large number of complaints. But, subsequent updates fixed the problem. However, the problem has returned. I have begun looking for a replacement. Summary Was a great product however, now it is at or below average. My current version I am referring to is: ZoneAlarm Security Suite version: 10.2.078.000 Vsmon version: 10.2.078.000 Driver version: 10.2.078.000 Antivirus engine version: 8.2.11.97 Antivirus signature DAT file version: 1110463616 AntiSpam version: 6.3.1.4971 ZoneAlarm Browser Security: 1.5.396.0 ZoneAlarm ForceField Spyware Scanner: 1.2.104.0 I do not recommend this version. Reply to this review Was this review helpful? (1) (0) Report this post Email this post Permalink to this post Cons The Gibson Research "Shields-Up" site (https://grc.com/x/ne.dll?bh0bkyd2) shows ZoneAlarm to be very much LESS than the full stealth firewall it once was; with a total of a mere 9 out of my system's first 1056 TCP ports set to full stealth. It used to show all of these first 1056 TCP ports to be full stealth. Summary I have been using ZoneAlarm since 2001. Back in the days when Zonelabs (the original developers of the progam) ran the show. The Gibson Research, on-line test page "Shields-Up" (https://grc.com/x/ne.dll?bh0bkyd2) said it all, in two words; FULL STEALTH! That's full stealth in every catagory. Like looking into a black hole for any scanner that happened by. THIS is the reason ZoneAlarm WAS the "world's #1 firewall". Unfortunately, it appears this is no longer the case. Since Check Point have taken it over, ZoneAlarm has gone considerably down-hill in my opinion. The Gibson Research "Shields-Up" site now shows ZoneAlarm to be very much LESS than the full stealth firewall it used to be. (See my pros & cons above). Management at Check Point; please note carefully. The task of a firewall is to completely hide the presence of a system's presence on-line. I.E., FULL STEALTH. As I said, ZoneAlarm used to do this. But now it no longer does. Instead it clearly advertises the user's presence on-line like a flashing beacon on a dark night, to any scanner that happens by. A "Stealth" port is one that ignores and "drops" incoming packets without informing the sender whether the port is "Open" or "Closed". When all of your system's ports are stealth your personal firewall doesn't make the mistake of "counter-probing", your system will be invisible to any random scans, which continuously sweep the Internet. Even if your machine had been scanned earlier and it's presence recorded by a would-be attacker, a return to this IP address will lead the intruder to believe that your machine is turned off, or no longer exists. Could you ask for any better? Your firewall protected system is acting like a gaping black hole for TCP/IP packets. That's very cool. On the other hand, "Closed" is the best you can xpect without a stealth firewall. At least the port is not "Open" and accepting connections from the probes which continuously sweep the Internet looking for exploitable systems. Anyone scanning past your IP address will detect your PC, but "closed" ports will quickly refuse connection attempts. Since it's much faster to re-scan a machine that's known to exist, the of your machine's presence could well be logged for scrutiny at a later date — for example, when a new vulnerability is discovered and before the exploitation can be repaired. This is why it is important for you to keep your system up-to-date with updates for your operating system. Because potential malicious intruders are discovering new vulnerabilities regularly. Even more important with a non-stealth firewall in place. In contrast, that's very un-cool. My hope is to inform users of this software that they're using and to seek the assistance of the vendors in rectifying the condition. Reply to this review Read reply (1) Was this review helpful? (0) (1) Report this post Email this post Permalink to this post Pros hard to say, as soon as i started using 10x and saw the degree to which za has removed user control over individual programs i dumped it and reinstalled the last decent version of za - namely 9x. Cons za has taken away user control over individual programs - gone poof! degraded user interface could be other problems but i didn't stick with 10x long enough to say. Summary i have been a long time and loyal zone alarm user. Don't you just want to yell when a wonderful product is 'upgraded' to a place where you have less control and less ability to customize the product? where the new interface is more cumbersone and less intuitive? i appreciate change but change works both ways and an 'upgrade' is sometimes nothing more than a euphemism for a major downgrade. Sadly ZA went in the wrong direction and what was once a product i gladly renewed i would not now purchase. stay away unless they fix their 'fix'. Reply to this review Was this review helpful? (0) (0) Report this post Email this post Permalink to this post','url':'http://download.cnet.com/ZoneAlarm-Internet-Security-Suite/3000-8022_4-10291278.html','og_descr':' ZoneAlarm Internet Security Suite is a multilayered security to keep your PC, identity and everything you do online safe
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